top of page

Zess.Biz Privacy Policy

1. Scope and responsible company

This Policy covers personal information processed for our website, package sales, accounts and Zess.biz Referral Program. Where included, Zess.biz manages deployment of your chosen EA for trade execution through your MT5 account. The EA follows its own strategy and internal rules, which Zess.biz does not edit. We do not access your main broker dashboard, withdraw or manage your funds.

 

Separate brokers and trading-service providers process information under their own privacy notices. This Policy does not replace any consent required by law.

2. Information we collect

Depending on your interaction, we collect relevant account and contact details; package purchases, upgrades, renewals and refunds; referral relationships, qualifications and reward records; payment confirmations, payout wallet addresses and transaction references; MT5 connection details needed to execute trades using your chosen EA; support messages and preferences; and website, device, login and security information.

 

We may request identity, ownership or tax records where necessary and lawful. We collect only information reasonably needed for the purposes described here. Required and optional fields will be identified when information is requested.

3. Sources and purposes

Information comes from you, our website systems and authorised providers confirming payments,verification or package delivery. Referral participants may provide attribution information or correction requests. Anyone providing another person's information must have lawful authority and give required notice.

 

We use information to administer purchases and accounts, fulfil package obligations, record referrals and reward-payment records, process refunds, verify eligibility, prevent fraud, provide support, maintain lawful records and protect legal rights. Permitted analytics help improve our website. Optional marketing is handled separately.

4. Consent and your choices

We obtain consent where required and otherwise process information only under a permission recognised by applicable law. A purchase or contractual purpose does not automatically remove a consent requirement.

 

You may withdraw consent through our privacy contact. We will explain any consequences and stop affected processing as required. Without necessary information, we may be unable to provide the relevant service or payout. Declining optional marketing does not prevent an otherwise available purchase or service.

5. Trading credentials

Do not send your main broker-dashboard password, withdrawal codes, email passwords, wallet private keys or seed phrases to Zess.biz or referral participants.

​

MT5 connection details are the limited account access Zess.biz requires to execute trades using your chosen EA. Provide them only through the designated secure channel. The main broker dashboard remains under your sole access and control.

 

We use MT5 connection details only for EA trade execution and related hosting/support, not to withdraw or manage funds or for sales or referral administration. Unnecessary sensitive information received inadvertently will be restricted and removed or redacted where practicable, subject to lawful retention.

6. Accounts and referral visibility

We may link accounts belonging to the same owner to verify ownership, prevent misuse and enforce the one-time Starter offer. Linking does not automatically combine referral qualifications or transfer rewards. We may show limited account identifiers, referral relationships, qualifying package status and transaction or qualification details to eligible participants where necessary to explain rewards and legally permitted.

 

Visibility arrangements will be disclosed when you join. Referral connections do not provide unrestricted access to your information. Identity documents, payment credentials, private support messages and wallet details are not disclosed merely because someone is your referrer. Participants must not sell referral records, publish them or use them for unrelated marketing without lawful authority.

7. Sharing and separate providers

We disclose necessary information to authorised hosting, account, payment, payout, verification, security and communication providers; package providers; professional advisers; and authorities where legally required or permitted. Providers acting for us must follow appropriate security, confidentiality and use restrictions. We supply additional recipient details where required.

 

For package delivery, a provider may receive your name, email, order reference and entitlement. Where needed to execute trades, MT5 connection details may be available to authorised Zess.biz personnel and relevant EA or hosting providers for that purpose; this does not include access to your main broker dashboard or authority to withdraw or manage funds. Independent providers have their own notices. We remain responsible for our disclosures and processing performed on our behalf. We do not sell personal information or permit referral lists to be traded.

 

A business transfer involving personal information requires applicable safeguards, notice and

consent.

8. Cryptocurrency and public records

Cryptocurrency transactions may expose wallet addresses, amounts, timestamps and transaction identifiers on public blockchains. Other information may link a wallet to your identity. These records generally cannot be altered or deleted by Zess.biz, including after account closure. We do not place identity documents, contact details or support correspondence on public blockchains for ordinary payouts. Review your wallet, exchange and payment provider's privacy practices.

9. Cookies and communications

We may use cookies for sessions, security, preferences and lawful analytics or marketing. The cookie notice or controls will describe actual technologies, purposes and relevant third parties. Non-essential cookies require consent where applicable. Browser controls may limit cookies, although blocking essential cookies can affect checkout or access.

 

Necessary service messages include order, account, security and reward notices. Promotions follow applicable consent requirements. You may unsubscribe or contact us to withdraw marketing consent; necessary notices may continue. Referral access is not automatic permission for unrelated promotions.

10. International processing

Authorised providers or infrastructure may process information outside your country. We apply legally required safeguards, transfer assessments, agreements, notices and consents, and provide recipient or destination details where required. Accepting this Policy is not an unrestricted waiver of international-transfer protections.

11. Retention and deletion

We retain information only as necessary for the stated purposes and legal obligations. Account records support active relationships and outstanding matters. Orders, verification, rewards, payouts and tax records may require longer retention for accounting, compliance, disputes or fraud prevention.

 

Consent and opt-out records help demonstrate and honour your choices. When retention is no longer justified, we securely delete, anonymise or dispose of information through the applicable backup lifecycle. Closing one account does not delete records needed for another. Public blockchain records remain outside our deletion control. Contact us for applicable

retention periods.

12. Security and incidents

We apply reasonable technical and organisational safeguards appropriate to the risks, including access restrictions, confidentiality requirements and incident procedures. No system guarantees absolute security. Protect your credentials and report suspected unauthorised access promptly.

 

We assess suspected breaches, take appropriate containment and remediation measures, and notify affected people and authorities within legally required timeframes where notification is required. This Policy does not exclude our data-protection responsibilities.

13. Automated processing and privacy rights

Systems may verify reward status, link accounts and flag irregularities using relevant sales and referral records. They do not make trading decisions. You can request review of a disputed reward decision or restriction; legally required explanations and human review will be provided.

 

Depending on applicable law, you may request access, correction, deletion, restriction, consent withdrawal, objection to processing or marketing, data portability and review of qualifying automated decisions. You may complain to the competent authority.

14. Policy changes and contact

We may update this Policy for service, practice or legal changes and identify the updated date. Where lawful, updates take effect on publication without prior notice. Additional notice or fresh consent will be obtained where required. Publication or continued use does not override consent requirements or statutory rights.

 

For privacy enquiries, requests or complaints, contact support@zess.biz. We will explain the response process. You may contact the competent authority without first completing our internal process where the law permits.

bottom of page